Donor Management System (CRM Databases), Payment Gateways & Online Integrations
CSG consults and implements for fundraising organisations on their donor management system needs. Many non-profits are undergoing a digital transformation process and requires modern cloud based solutions to support their fundraising processes. It can be a confusing and bewildering process, selecting and choosing the right solution based on an organisations’ needs, different products capabilities, strengths and weaknesses vs the products’ ease of use, adoption, change management, training needs and ongoing support and running costs - CSG uses our experience in fundraising marketing, operations workflows and hands-on understanding of various available solutions to best advice an organisation on their selection process.
CSG’s consultants have implemented and consulted for many non-profits on their donor management systems including:
Save the Children,
Yayasan Chow Kit,
United Christian College
TENG Company, Singapore amongst many others.
We have worked with commercially available solutions such as Salesforce, Raiser’s Edge as well as being an official Blackbaud implementation partner for eTapestry.
CSG is also an official partner of Global Payments, Cybersource Visa payments solutions.
With our guidance, we aim to advise non-profits on the pitfalls, hidden costs, adoption challenges and change management needs in their digital transformation process. Our advice lowers the non-profits’ risks of failure in the process and can dramatically reduce platform operation costs.
UN SDG Goals 17.3
Mobilize additional financial resources for developing countries from multiple sources
UN SDG Goals 17.8
Fully operationalize the technology bank and science, technology and innovation capacity-building mechanism for least developed countries by 2017 and enhance the use of enabling technology, in particular information and communications technology
Ananti Rajasingam, CEO of Yayasan Chow Kit.
“We are very glad to have access to an up-to-date fundraising CRM to support our fundraising initiatives. We were expecting a lot of pain to put the many years of thousands of historical donor data together but CSG’s team helped make that transition as painless as possible. It was definitely a process but now with all of our data in one place, we can use the system to analyse the data we have on hand and guide our future fundraising approaches. And the team is looking forward to saving much work and cost on the donation acknowledgement processes with automation.”