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Fundraising, Marketing & Supporter Engagement

    Fundraising communications frequently requires messaging that is distinct from awareness, marketing or advocacy messaging.  Quite often, the objectives of fundraising messaging may well sit diametrically opposite to other messaging objectives.  It is often a difficult balance to achieve to put together those elements into a donor engagement piece that is effective whilst producing fundraising goals.  CSG uses our experience in creative content generation and fundraising insights gained from decades of statistical A/B testing to best advice organisations on their engagement communications.  Our sector specific experience gives us a depth of understanding on what donor preferences are and what elicits their engagement.

    Using our expertise, we have more than tripled net donation revenues for our clients’ fundraising campaigns – we have raised in the order of several hundred thousand USD per campaign, and cumulatively into the millions in USD.  Many of these campaigns are unrestricted funding in nature and goes directly to support organisations’ services - services which are hard to fund and did not receive any funding from external corporate or institutional funders.  Such unrestricted funding also support capacity building and future growth initiatives for the organisations.

CSG advise and produces the following for clients:

UN SDG Goals 17.3

Mobilize additional financial resources for developing countries from multiple sources


UN SDG Goals 17.16

Enhance the Global Partnership for Sustainable Development, complemented by multi-stakeholder partnerships that mobilize and share knowledge, expertise, technology and financial resources, to support the achievement of the Sustainable Development Goals in all countries, in particular developing countries


UN SDG Goals 17.17

Encourage and promote effective public, public-private and civil society partnerships, building on the experience and resourcing strategies of partnerships

Digital / Social Media Campaigns


Email Marketing

Subscription or Monthly Giving


Direct Mail

Lead Generation

Call Centre Services

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