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Digital Transformation: Non-profits going on the Cloud!

2020 has no doubt been a challenging year and going digital has been a key strategy adopted by non-profits to adapt to the new normal whilst also modernizing their operations. CSG is proud to have supported the migration and on-boarding of the below non-profits to migrate to eTapestry’s CRM digital cloud. CSG would like to extend a very warm welcome and congratulations to:


· The American Club Foundation

· The Anti-Cancer Society

· Justice Centre

· KELY Support Group

· Samaritan’s Purse Korea


Never before has the need to digitize operations and go on the cloud been more pressing than due to the current challenges posed by the corona virus. Coupled with donors’ and supporters’ increasing expectations of having efficient, easy to use digital engagement channels, those organisations who have performed digital transformation are now better poised to move forward in the new normal and meet their supporters’ expectations.


CSG worked with the above non-profits on their data consolidation, cleaning and migration of these organisations’ datasets from off-line manual databases/Excel files to being live on one of the most current and automated relationship management system - eTapestry. These migrations were all done within a highly reasonable cost whilst offering robust automation and online feature sets out of the box. The value of having greater automation and efficiency results in critical costs and manpower savings for non-profits in their administration and operations. CSG is proud to have the following testimonials:


Rebecca Glaser, Director of Information Technology for Samaritan’s Purse Korea:

“CSG helped on-board us onto eTapestry in record time. We were starting our operations in Korea from scratch and needed a robust and easy to use system live by 2021. Luckily we were able to complete our transition within 3 months, so that we are ready to hit 2021 running. I would recommend Rodney and his team at CSG for having supported us to have done this!”


Leontine Chuang, CEO of The American Club Foundation:

“American Club Foundation is a newly established Foundation seeking to help and give back to the Hong Kong community. We wanted a robust system from the get go to help us manage all our relationships, and ensure that the proper process and operations were in place and up-to-date with the latest practices. eTapestry gave us that platform and CSG helped us on-board and migrate to it painlessly.”


Melanie McLaren, Executive Director of Justice Centre

“Justice Centre have been operating for a number of years using manual processes in our operations. It was time to consolidate our clients, supporters and marketing data into an up-to-date CRM system. After reviewing a few notable solutions in the market, we decided on eTapestry based on functionality, ease of use, cost and in-market support with CSG supporting our implementation. It was a process indeed to consolidate and migrate all our historical data onto the system but we are now live on eTapestry.”


These organisations have joined a large family of global eTapestry non-profit users who may either be charities, foundations, associations, organisations in the 3rd sector who have digitally transformed their operations. Other selected notables in Asia includes:


Hong Kong, SAR

Yew Chung Education Foundation

Variety Hong Kong

Para Site

China

YK Pao School

Thailand

Soi Dog Foundation

Pratthanadee Foundation

Malaysia

Alice Smith School

Singapore

Pangdemonium Theatre Company


Is your organisation in need of digital transformation and needing support on migrating to an up-to-date CRM solution? CSG is a Blackbaud officially certified channel partner for eTapestry implementation in Asia. CSG have also supported non-profits to on-board various other CRM solutions to specify and advise on their supporter engagement needs.


To arrange for a live video demo of eTapestry or to contact us, please email: rodney@csgcatalyst.com


eTapestry is a solution offered by Blackbaud, a technology company for the non-profit sector listed on the US NASDAQ exchange. To find out more about eTapestry and its feature set please click here.




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